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Reflection Family Interventions provides professional intervention services for mental health and addiction. We specialize in helping families take action when a loved one is in denial, refusing treatment, or spiraling. Our evidence-based approach includes a six-month family recovery program designed to support long-term change. With over 90% of our interventions resulting in treatment acceptance, we help families move from fear to a clear plan of hope and healing. Whether your loved one is struggling with depression, anxiety, bipolar disorder, or substance use, we guide you through every step—because you don’t have to wait for them to hit bottom.
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Andrew has held leadership roles across the behavioral health field—including Director of Admissions, Director of Business Development, Program Director, Director of Operations, and CEO of a large scale corporate intervention operation. His extensive experience and dedication culminated in the founding of Reflection Family Interventions, which he established with his wife to fill a critical gap in the treatment process: comprehensive support for the family. The inspiration behind Reflection came from the encouragement of past clients and trusted colleagues who recognized the unique impact Andrew had in guiding families through crisis. Together, he and his wife built the organization with a clear mission—to help families move beyond simply surviving the mental health or addiction crisis of a loved one and into a place of real healing and transformation. Andrew has never lost sight of what’s at stake with each call for help: a life, a family, a future. He believes true recovery begins with abstinence and is only fully realized when the entire family engages in their own journey of healing. Andrew also volunteers his time and expertise serving on the board and leading recovery groups for The Family Recovery Foundation, a 501(c)(3) nonprofit dedicated to educating and supporting families and loved ones through their own recovery journey. He holds training and education in intervention, psychology, family systems, and music. As an Eagle Scout, he enjoys spending his free time outdoors with his wife, children, and dogs— traveling, camping, hiking, and exploring new places together.
Shahar’s path to founding Reflection Family Interventions with her husband is rooted in a personal journey marked by resilience, compassion, and a profound commitment to supporting families navigating through mental health or substance use challenges. Shahar was born and raised in a small town in Israel. Growing up, Shahar witnessed firsthand the impact of these issues within her own family, igniting a passionate drive to make a difference. Shahar’s career began while serving in the military. Shahar served as a social worker and commander in the Israeli Defense Force, primarily focusing on supporting soldiers facing psychological challenges. Her role involved providing soldiers with support, resources, and guidance while fostering healthy family dynamics to bolster their well-being. After her service, Shahar moved to the United States to further her education. She pursued a career in the jewelry industry for several years. However, her unwavering passion for mental health, addiction, and family recovery eventually led her back to her true calling: helping families in crisis. Shahar and her husband founded Reflection Family Interventions with a clear mission: to empower families often overlooked in the recovery process. Her approach emphasizes holistic healing, where families are integral to their loved ones’ journey towards recovery. Shahar is dedicated to bridging gaps in support systems, ensuring families receive the guidance and resources needed to navigate these complex challenges together. Outside of her professional endeavors, Shahar enjoys spending time with her husband, Andrew, their beloved daughter, and their two dogs. They love to travel, camp, and hike. Through her leadership and personal commitment, Shahar inspires hope and resilience within her community. She strives to bring families to a place of healing, understanding, and unity.
Ernest Mall is a board-certified psychiatric nurse practitioner with a strong track record of delivering compassionate, evidence-based care across the full continuum of mental health services. With more than five years of clinical experience in settings ranging from acute inpatient psychiatry to residential treatment and outpatient programs, Ernest brings a calm, steady presence to individuals navigating anxiety, depression, trauma, and substance use challenges—including those in need of psychiatric stabilization or medically supervised detox. A graduate of Chamberlain University (BSN) and Walden University (MSN), Ernest takes a holistic and faith-informed approach to healing. His practice is grounded in therapeutic rapport, trauma-informed care, and precision in psychopharmacology. As part of our in-home psychiatric stabilization and detox team, Ernest plays a pivotal role in helping clients feel safe, supported, and empowered during some of the most vulnerable moments in their recovery journey. Fluent in English and Urdu/Hindi, Ernest is passionate about fostering culturally responsive care and creating a non-judgmental space where clients and families feel seen, heard, and respected. He believes true healing happens when clinical expertise meets human connection—and he’s honored to walk alongside clients as they reclaim their mental and emotional well-being.
Dr. Megan Engbring, DNP, FNP-C has a profound love for people and never tires of seeing lives transformed. She is a seasoned health professional with personal insight on the impact that addiction and mental health disorders can have on families. As a Cardiology Nurse Practitioner and Certified Health Coach, she has a keen understanding of the elements required to restore health and thrives on helping individuals reverse chronic diseases like Overweight, Obesity, Type 2 Diabetes, Hypertension, and Hyperlipidemia. She is honored to serve Reflection Family Interventions as Health Coach and Medical Director.
Ashley’s passion is to aid in the recovery process of those suffering from addiction as well as their loved ones caught in the vicious cycle. Her motivation to help others is rooted in her own recovery. In 2010, Ashley entered treatment for polysubstance use and began her recovery journey. She has been in recovery for 13 years and continues to work a 12-step program. She is dedicated to giving back to addicts, families, and communities what she has been given. Ashley earned an MA in Ministry at Carolina University, magna cum laude; a BS in Psychology at Bethel University, summa cum laude; and an Associate’s degree in Sociology at Nashville State Community College, summa cum laude. She is a member of Sigma Alpha Pi, the National Honor Society of Leadership and Success. Ashley loves spending time with her husband and two beautiful girls. She enjoys being at the beach and attending church.
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